Server Management
Hosit4u Hosting is now able to offer a fully 24 hour service to Dedicated server and VDS server customers. This will allow our team of professionals to manage your server. We will also monitor your server every 5 minutes and if our system reports nothing over a 10 minute period we will get the server rebooted for you without you contacting us.
Below are some features of the service which is included,
| * 24x7x365 (5 minute interval) Server Monitoring with Reboot If your server is down, we will contact our data center and get it back online. Our response time on reboots is Guaranteed within 15 minutes! |
| * Monitoring Stats - Access your monitoring stats online, in addition to our weekly uptime reports e-mailed to you! |
| * Within 6 Hour Response Time Guarantee for Support Tickets Statistically, most tickets are responded to in less than 1 hour |
| * Within 24 Hour Resolution Time Guarantee for Support Tickets Statistically, most tickets are completely resolved in less than 3 hours |
| * Unlimited Admin Work Time!! We do not limit the amount of work we do for you, and we do not have any additional fees! |
| * Backend Server Software Upgrades Kernel, Apache, PHP, Exim, CPanel, etc.... |
| * WHM/CPanel Technical Issues |
| * 3rd Party Software Installation Fantastico, RVSkin, URCHIN, ZendOptimizer, GD, ImageMagick, etc.... |
| * Initial Server Setup If you have a new server, we'll setup and configure the server completely from scratch to get the server ready for your use! |
| * Server Backup Restoration If your server requires a restore, we'll restore all of your backups returning your server back to normal. |
| * Disaster Recovery & Hack Recovery If your server is crashed or hacked, we will determine the cause and rebuild your system from backups |
| * Server Migration If you are moving accounts from one server to another, we will migrate them for you from the old server to the new server. You must have root access and CPanel running on both the old server as well as the new server. |
| * System Security, Optimization and Hardening (performed upon your request as often as you would like) CHKRootKit - a simple program that detects and hacker software and notifies you if any has been detected via email RootKit Hunter - scanning tool to ensure your system does not have any backdoors or exploits Securing and Upgrading of SSH Server - increases security during ssh connections APF Firewall - the most commonly used policy based iptables firewall system Anti-DoS configuration for APF Firewall - helps mitigate denial of service type attacks BruteForceDetection - notifies you of numerous login authentication failures Log Analysis Software Installation - Emails are dispatched daily, the amount of detail in the emails can be changed on request System Integrity Monitor - 24x7 Internal Monitor that checks all services and restarts them if they are down SPRI - changes the priority of different processes in accordance to level of importance, hence increasing server performance Secure and Optimize Apache (HTTP) - tweaks apache to perform better, and prevent unnecessary information from being easily seen MySQL optimization - increases performance of MySQL host.conf hardenening - prevent dns lookup poisoning & spoofing protection nsswitch.conf modification - secure and optimize DNS lookups sysctl.conf hardening - helps prevent TCP/IP stack from syn-flood attacks and other network abuses FTP Hardening - upgrade and secure your ftp software Removal of unused software - prevents exploits and wasted resources Removal of old logs - regain wasted space by deleting old archived logs Shell Fork Bomb/Memory Hog Protection - prevents a user logged into a shell from consuming all the resources on the server Root Logger - logs and emails you everytime someone accesses root with the timestamp and their ip address MyTOP - tool for monitoring MySQL threads and processes MultiTail - view multiple log files simultaneously TMP Directory hardening ( /tmp, /var/tmp, /dev/shm) - helps prevents execution of malicious scripts Password Scanner - scans for easy to guess and common passwords Filemanager - allows you to edit system files through WHM in case SSH is inaccessible Firewall Admin - allows you to edit firewall allow & deny list and config through WHM ....plus more! |
You can order this for your server from inside your client area and click on Addons, This can also be added to your server during the main order. The cost for this service is £25.00 per server per month, Remember its unlimited admin time so use our staff as much as you like to do works for you.
To login to the server management system click on the following link, http://management.hostit4u.co.uk . You will need to enter your username and password supplied by us for this service.
